At TheEleva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from our website.
Comments
When visitors leave comments on TheEleva, we collect the information shown in the comments form, along with the visitorβs IP address and browser user-agent string to help detect spam.
An anonymized string created from your email address may be provided to the Gravatar service. After approval of your comment, your profile picture may be visible publicly in the context of your comment.
Media
If you upload images to TheEleva, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images available on the website.
Cookies
TheEleva may use cookies to improve your browsing experience and provide essential website functionality.
If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies may remain for up to one year.
If you visit our login page, a temporary cookie may be used to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, cookies may be used to save your login information and screen display preferences. Login cookies may last for two days, while screen-option cookies may last for one year. If you select βRemember Me,β your login may remain active for up to two weeks.
If you log out, the login cookies will be removed.
Embedded Content from Other Websites
Pages on TheEleva may include embedded content such as videos, images, or other articles. Embedded content from other websites behaves in the same way as if you had visited the other website directly.
These third-party websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content according to their own privacy policies.
Who We Share Your Data With
We may share necessary information with trusted service providers involved in operating our website, processing payments, delivering orders, preventing fraud, detecting spam, and providing customer support.
If you request a password reset, your IP address may be included in the password reset email.
We do not sell or rent your personal information to third parties.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely so that we can recognize and approve follow-up comments automatically.
For users who register on our website, we store the personal information they provide in their user profile. Users may view, edit, or request deletion of their personal information, except where information must be retained for administrative, legal, or security purposes.
Order-related information may be retained for as long as necessary to process orders, provide customer service, maintain business records, and comply with applicable legal requirements.
What Rights You Have Over Your Data
If you have an account on TheEleva or have left comments, you may request an exported copy of the personal data we hold about you.
You may also request that we delete your personal information, subject to information that we are required to retain for administrative, legal, security, transaction, or other legitimate business purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Information required to process your order may also be securely shared with relevant payment, shipping, delivery, or technology service providers.
Order and Payment Information
When you place an order with TheEleva, we may collect information such as your name, phone number, email address, billing address, shipping address, and order details.
Payment information may be processed through third-party payment service providers. TheEleva does not necessarily store your complete payment or card details on its own servers.
Delivery Information
Your name, phone number, and delivery address may be shared with shipping and courier partners when necessary to deliver your order.
Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Changes to This Privacy Policy
TheEleva may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements. Any updated version will be posted on this page with the revised date where appropriate.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact TheEleva through the contact details provided on our website.